01
Account, licence and safety
The basics first: who holds the licence, and what it takes to get started.
Is Winoly Casino a licensed casino?
Yes. Winoly Casino is licensed by Curaçao Gaming Control Board, and the licence number is OGL/2024/589/0556.
When was Winoly Casino launched?
The casino opened in 2026, making it one of the newest on the market.
How do I open an account?
You enter your email, password, country and currency, and choose whether you want to take part in bonuses. It only takes a couple of minutes.
Do I need to download an app?
No. Winoly Casino runs in the browser and works on iPhone, Android, tablet, Mac and Windows without any download.
Which languages is the site available in?
The site is available in 12 languages, including English, Norwegian, Danish, Finnish, Polish and French.
02
Bonuses and rewards
The welcome package is generous, but it's wise to know how it works before you deposit.
What is the welcome bonus at Winoly Casino?
New players can get 330% up to €1,550 and 370 free spins, spread over several deposits.
Can I play without a bonus?
Yes. You choose on the registration form whether you want a bonus. Without one, there are no wagering requirements.
What wagering requirements apply?
The requirements depend on the country you sign up from. Read the terms under Promotions in your account before your first deposit.
Are there bonuses for regular players?
Yes. You get up to 20% cashback every Monday, and there are also tournaments, the Casino Shop, achievements and a VIP Club.
What is the bonus map?
The bonus map in the menu shows how far you've progressed along the rewards track, so you can see what's coming next.
03
Deposits, withdrawals and crypto
Your money matters most. Here are the answers to the most common questions about the cashier.
What is the minimum deposit?
The minimum deposit is €20, and the casino charges no fees.
What is the minimum withdrawal?
From €10 by bank transfer, €20 with most other methods and €50 in cryptocurrency.
How long does a withdrawal take?
After verification, withdrawals are processed Monday–Friday, 09:00–18:00 (GMT+3), with a 1–5 day pending period. After that, e-wallet and crypto payouts arrive within 0–24 hours and bank transfers within 1–7 days.
Can I withdraw to Visa or Mastercard?
No. Cards can only be used for deposits. Choose an e-wallet, bank transfer, Paysafecard or crypto for withdrawals.
Which cryptocurrencies can I use?
Bitcoin, Tether, Litecoin, TRON, Solana, Ripple, Dogecoin, Cardano, USD Coin and Bitcoin Cash.
Are there withdrawal limits?
Yes: €500 per withdrawal and per day, and €10,000 per month. You can have a maximum of three withdrawals pending at once.
Which documents do I need to verify my account?
ID, proof of address and proof of payment method. The check usually takes 1–5 days.
Ready for your first deposit? From €20 by card, e-wallet or crypto.
Deposit and play04
Games and live casino
With over 15,000 titles there's a lot to choose from. These are the most common questions about the lobby.
How many games does Winoly Casino have?
Over 15,000 games from more than 90 providers, including slots, table games, video poker, jackpots and live casino.
Does the casino have a live casino?
Yes. You'll find roulette, blackjack, baccarat and game shows with real dealers, plus dedicated VIP tables from Evolution under Live VIP.
Can I see RTP figures in the lobby?
No, the lobby doesn't show RTP. You can often find that information in the game's own info menu or on the provider's site.
Are there crash games?
Yes, but the selection is smaller than in the rest of the lobby. Mini games have their own category.
05
Customer support and responsible gambling
When you need help or want to take a break, this is what you should know.
How do I contact customer support?
Via 24/7 live chat, by email or through the contact form. Emails are usually answered within a few hours.
Is the live chat a bot?
No. During the test a real person replied straight away, with no queue.
Can I take a break from gambling?
Yes. You can take a break of 1 day, 3 days or 1 week under My account → Settings.
How do I close my account for a longer period?
Contact customer support and ask for self-exclusion for the period you want.
Can I set a deposit or loss limit?
Not during our test. The casino has a page for personal limits, but deposit, loss and wager limits were missing. So set your own budget.